Privacy Policy
Effective Date: 6/24/2026
Turtle Tree Health Consultants respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, schedule a consultation, or request help with health insurance options.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you choose to provide, including:
- Name
- Phone number
- Email address
- Mailing address
- State of residence
- Information submitted through contact forms
- Information shared when scheduling a consultation
- General insurance needs or coverage preferences
If you work with us for insurance guidance, we may also collect information needed to help review coverage options, prepare quotes, complete applications, or provide ongoing service. This may include household details, preferred doctors, prescriptions, budget, coverage needs, and other information related to health insurance planning.
Please do not submit sensitive medical information through a general website contact form unless we specifically request it through an appropriate process.
How We Use Your Information
We may use the information we collect to:
- Respond to your questions
- Schedule consultations
- Provide health insurance guidance
- Review plan options
- Help with applications or enrollment
- Follow up about requested services
- Provide client support after enrollment
- Improve our website and services
- Maintain business records
- Meet legal, regulatory, or compliance obligations
We do not sell your personal information.
Phone, Email, and Text Communication
If you provide your phone number or email address, we may use it to contact you about your inquiry, consultation, insurance options, application, or active client relationship.
You may ask us to stop contacting you at any time, except where communication is needed for active services, legal requirements, or policy-related matters.
Cookies and Website Tracking
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site. This may include information such as:
- Pages visited
- Time spent on the site
- Browser type
- Device type
- General location based on IP address
- Referring website
This information helps us improve the website, understand visitor behavior, and measure marketing performance.
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
Third-Party Services
We may use trusted third-party services to operate the website and provide services. These may include:
- Website hosting providers
- Email providers
- Scheduling tools, such as Calendly
- Form tools
- Analytics tools, such as Google Analytics
- Customer relationship management tools
- Insurance carriers, enrollment platforms, or quoting tools
- Professional advisors, when needed
These third parties may collect or process information according to their own privacy policies.
When you schedule an appointment, submit a form, or interact with a third-party tool, the information you provide may also be handled by that provider.
Insurance Carriers and Enrollment Partners
When you request help with insurance options, we may share relevant information with insurance carriers, enrollment platforms, or other service providers as needed to provide quotes, compare plans, process applications, support enrollment, or service your policy.
Insurance carriers and related providers may have their own privacy notices. Their use of your information is governed by their own policies and legal obligations.
How We Protect Information
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.
No website, email system, or online transmission method is completely secure. For that reason, please avoid sending highly sensitive information through general contact forms or unsecured email unless we specifically instruct you to do so.
How Long We Keep Information
We keep personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support active or past client relationships.
When information is no longer needed, we may delete, archive, or securely retain it as required by business, legal, or compliance needs.
Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children through this website.
If a parent or guardian believes a child has provided personal information through this website, they may contact us and request deletion.
Your Choices
You may contact us to:
- Request access to personal information you have provided
- Ask us to correct inaccurate information
- Request that we delete certain information, where allowed
- Opt out of non-essential communications
- Ask questions about how your information is used
Some information may need to be retained for legal, regulatory, insurance, or business record purposes.
Links to Other Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
You should review the privacy policy of any third-party website you visit.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
Your continued use of the website after updates are posted means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Turtle Tree Health Consultants
3576 Wildwood Forest Court
Palm Beach Gardens, FL 33403
Phone: 561.307.2356
